This Privacy Policy explains how Industex, Inc. (“Industex,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit industexinc.com, submit a project inquiry, request a bid, or otherwise communicate with us through the website (the “Website”).

By using the Website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Policy, please do not submit personal information through the Website.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use the Website, and limited information received from service providers.

1.1 Information You Provide

When you request a bid, submit project information, send an email, or otherwise contact us, we may collect:

• your name;
• company or organization name;
• email address;
• telephone number;
• project address or location;
• requested services;
• project schedules or bid deadlines;
• project descriptions and other messages;
• plans, specifications, photographs, and other uploaded files; and
• any other information you choose to provide.

1.2 Information Collected Automatically

When you access the Website, we and our service providers may automatically collect certain technical and usage information, including:

• Internet Protocol address;
• browser type and version;
• device type and operating system;
• pages viewed and links selected;
• referring and exit pages;
• date, time, and approximate duration of visits;
• approximate geographic location derived from an IP address; and
• information recorded through cookies and similar technologies.

This information generally helps us operate, secure, maintain, and understand the use of the Website.

2. How We Use Information

We may use collected information to:

• receive and respond to project inquiries;
• review plans, specifications, photographs, and project details;
• determine whether a project is within our capabilities and service area;
• prepare or discuss bids, estimates, proposals, and next steps;
• communicate with contractors, owners, property teams, and other contacts;
• provide and administer requested services;
• maintain records relating to inquiries and business communications;
• operate, maintain, improve, and troubleshoot the Website;
• measure Website traffic and usage;
• detect spam, fraud, abuse, security incidents, and technical problems;
• protect our rights, property, systems, clients, and personnel;
• comply with legal and contractual obligations; and
• carry out other purposes disclosed when information is collected.

3. Project Documents and Uploaded Files

Project inquiries may allow you to submit plans, specifications, photographs, schedules, bid documents, and similar files.

We use these materials to review the requested scope, determine whether we can participate in the project, prepare a response, and communicate with you. We may share them internally with employees, representatives, estimators, project personnel, and service providers who reasonably need access for those purposes.

You should submit only materials that you are authorized to provide. Do not submit classified information, export-controlled information, legally privileged material, financial account details, government identification numbers, medical information, or other highly sensitive information unless Industex has expressly agreed in writing to receive it through an approved method.

4. Cookies and Similar Technologies

The Website may use cookies, pixels, local storage, scripts, and similar technologies. These technologies may store or access information on your device to support Website functionality, security, performance measurement, and analytics.

Cookies used through the Website may include:

• Essential cookies: These support core Website operation, security, form functionality, and user preferences.
• Analytics cookies: These help us understand Website traffic, page usage, and performance.
• Functional cookies: These support embedded maps, media, forms, or other third-party features.

Where required, non-essential cookies will be used only after you make a selection through the Website’s cookie-consent tool.

You can also manage cookies through your browser settings. Disabling certain cookies may affect Website functionality.

Additional information about the cookies used on the Website is available in our Cookie Policy.

5. Analytics and Website Measurement

We may use analytics providers to understand how visitors find and use the Website. These providers may collect information such as IP address, device details, browser information, referring page, pages visited, and interactions with Website content.

Analytics information is used to measure Website performance, identify technical problems, and improve content and navigation.

6. How We Disclose Information

We may disclose personal information in the following circumstances:

6.1 Service Providers

We may provide information to companies that perform services on our behalf, such as:

• Website hosting and content-delivery providers;
• Website developers and maintenance providers;
• form, file-upload, and spam-prevention providers;
• email and communications providers;
• analytics providers;
• cloud-storage and data-backup providers;
• security and fraud-prevention providers; and
• professional advisers.

These providers may process information only as reasonably necessary to perform services for us, subject to their agreements and applicable law.

6.2 Business and Project Purposes

We may disclose information to employees, representatives, subcontractors, consultants, or project participants when reasonably necessary to evaluate, plan, price, coordinate, or perform requested work.

6.3 Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

• comply with applicable law, legal process, or governmental requests;
• enforce our agreements and policies;
• investigate suspected fraud, misuse, or security incidents;
• protect the rights, safety, or property of Industex or others; or
• establish, exercise, or defend legal claims.

6.4 Business Transfers

Information may be disclosed or transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, including negotiations relating to such a transaction.

6.5 At Your Direction

We may disclose information with your consent or at your direction.

7. Sale and Sharing of Personal Information

Industex does not sell personal information for monetary compensation.

Some privacy laws define “sale,” “sharing,” or “targeted advertising” more broadly than an exchange for money. Depending on the technologies installed on the Website, certain disclosures involving analytics or advertising providers could fall within those definitions.

Where applicable, you may use the Website’s cookie controls or contact us to exercise an available opt-out right.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:

• respond to and maintain records of project inquiries;
• prepare and administer bids, proposals, and agreements;
• perform requested services;
• maintain business and tax records;
• resolve disputes;
• enforce agreements;
• meet legal, insurance, and regulatory obligations; and
• protect against fraud, abuse, and security incidents.

Retention periods may vary depending on the type of information, the nature of the project or inquiry, legal requirements, and legitimate business needs. Information may be deleted, anonymized, or securely archived when it is no longer reasonably required.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, file-transfer method, or electronic storage system can be guaranteed to be completely secure. You should avoid sending highly sensitive information through ordinary Website forms or email.

If you believe information submitted through the Website may have been compromised, contact us using the information provided below.

10. Third-Party Websites and Services

The Website may link to or embed third-party services, such as maps, videos, social networks, document viewers, or other platforms.

Those providers may collect information directly from you and may use cookies or similar technologies. Their processing is governed by their own privacy policies and terms, not this Privacy Policy.

Industex is not responsible for the privacy, security, content, or practices of third-party websites or services.

11. Your Privacy Rights

Depending on where you reside and whether a particular privacy law applies, you may have the right to:

• confirm whether we process your personal information;
• request access to personal information about you;
• request correction of inaccurate information;
• request deletion of certain information;
• obtain a portable copy of certain information;
• opt out of certain sales, sharing, targeted advertising, or profiling;
• withdraw consent where processing is based on consent; and
• appeal a decision concerning a privacy request.

These rights are not absolute. We may deny or limit a request where permitted by law, including when information must be retained to complete a transaction, comply with a legal obligation, protect legal rights, prevent fraud, or maintain security.

11.1 Submitting a Request

To submit a privacy request, email info@industexinc.com with the subject line Privacy Request.

Please describe your request and provide enough information for us to locate the relevant records. We may need to verify your identity before completing a request. We will use verification information only for that purpose.

You may use an authorized agent where permitted by law. We may request proof that the agent is authorized to act on your behalf and may ask you to confirm the request directly.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

12. Information for Texas Residents

To the extent the Texas Data Privacy and Security Act applies to our processing, Texas residents may request access, correction, deletion, or a portable copy of certain personal data and may opt out of certain sales, targeted advertising, or qualifying profiling.

Texas residents may submit a request using the contact method described above. If we decline a request, you may appeal our decision by replying to the decision or emailing us with the subject line Privacy Request Appeal.

We will respond to applicable requests and appeals within the periods required by law.

13. Information for California Residents

If California privacy law applies to Industex or to particular processing, California residents may have additional rights concerning access, correction, deletion, disclosure, and certain sales or sharing of personal information.

Industex does not sell personal information for monetary compensation. To submit an applicable California privacy request, use the contact information provided in this Policy.

We do not knowingly use or disclose sensitive personal information for purposes that would require a right to limit under applicable California law.

14. Children’s Privacy

The Website is intended for business and commercial audiences. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website.

If you believe a child has submitted personal information to us, contact us so that we can review and, where appropriate, delete the information.

15. Browser Privacy Signals

Some browsers provide “Do Not Track” settings or other privacy signals. Because there is not one universally accepted standard for all such signals, the Website may not respond to every browser-based signal.

Where required by applicable law and supported by the technologies used on the Website, we will process recognized opt-out preference signals.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, services, or legal obligations.

The updated Policy will be posted on this page with a revised effective date. Material changes may also be communicated through the Website or another appropriate method.

17. Contact Us

Questions, concerns, and privacy requests may be sent to:

Industex, Inc.
7211 Foster Island Dr
Richmond, TX
info@industexinc.com
(703) 305-8210